IT Support Personnel Check

Working IT Support

time 05th Sep 2023

Job Summary

RSK Business Solutions India is an offshore development center for RSK Business Solutions which is a UK based IT Consultancy. We specialize in diverse technical platforms such as Java, Microsoft technologies and Oracle for a range of clients. We are currently recruiting an IT support personnel who can support our team of 100+ in India with their day-to-day issues working from home and office and complete infrastructure including in-house servers, cloud services like Office 365 and Azure.

Desired Skills/Competencies

  • Installation of Operating Systems: Windows 10 & 11, Server Standard/Enterprise, Ubuntu, Mac OS.
  • Configuration, Problem Solving and troubleshooting skills on Desktop, Laptop, Router Switch, CCTV, DVR, NVR, Attendance Machine, Cabling, Firewall, Access Point etc.
  • System Hardware installation: RAM, Hard-drive, SMPS, Motherboards, etc.
  • Managing firewalls: Cyberome, Pfsense, Fortigate
  • Installing and Managing Network printers, WiFi, Switches Routers, etc.
  • Cabling, Patching, and LAN/WAN troubleshooting
  • Managing network of workstations
  • E-Mail Client Configuration & Support (Microsoft Outlook, Office, Windows live mail Thunderbird mail etc.)
  • O365, G-suite and Webmail - Create emails, backups & Migration, Group policy, forwarder alias etc.
  • Installation and configuration of software like Java, Visual Studio, Office, and other required development tools. Also, upgrading and downgrading of versions where requires.
  • SQL Server Installation and Configuration including all variants (Enterprise, Standard, Developer and Express Edition), and Backup and Restore activities on same.
  • IIS installation and configuration
  • Knowledge of GIT and Github platform
  • IT Vendor Management & IT Assets Inventory Management

Desired Candidate Profile

  • A confident, that is, able to collaborate actively with team and resolve their issues effectively.
  • Flexible.
  • Ability to deal with change.
  • "Roll-up your sleeves" attitude to take challenges and completing time crucial tasks.
  • Willing to work on additional tasks and responsibilities that will contribute towards department, and company goals.
  • Good communication skills.

Date Posted
Date Posted

Sept 05, 2023

Location
Location

Gurgaon

Experience
Experience

5+ Years

Qualification
Qualification

Bachelor's Degree

Career Level
Career Level

Mid Level

Job Skills

Azure Cloud

Configuring Software

Email Configuration

Installing software

Knowledge of GIT and Github platform

Office 365

Operating System

System Hardware Installation

City

India

Plot No.14, 5th Floor, Sector-18,
Gurugram- 122015 Haryana, India.
Contact: +91 (0) 124 4201376

Headquarter

Anerley Court, Half Moon Lane,
Hildenborough, Kent, TN11 9HU, UK.
Contact: +44(0) 1732 833111

USA

103 Carnegie Center Blvd.
Ste. 300 Princeton, NJ 08540, USA.
Contact: +1(732) 333 8853

UAE

Concord Tower, 6th Floor,
Dubai Media City, 126732, Dubai, UAE.
Contact: +971 (0)4 454 9844

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